We're here to help

Get in Touch

Have a question, feedback, or partnership inquiry? We'd love to hear from you. Reach out through any of the channels below.

Call Us

Speak directly with our team for immediate assistance.

Email Us

Get thoughtful responses within 24 hours.

Visit Us

We Operate Completely Online So you can reach us anytime anywhere

Address

Lahore, Punjab, Pakistan

Working Hours

Our team is available during these hours.

Mon – Fri

9:00 AM – 6:00 PM

Sat – Sun

10:00 AM – 4:00 PM

Send us a message

Whether you're a restaurant owner looking to list your venue, a diner with feedback, or a partner with a big idea — drop us a line and our team will get back to you promptly.

Quick Response

We aim to respond to all inquiries within 24 hours during business days.

Dedicated Support

Restaurant partners get priority support with a dedicated account manager.

Before you write in

Most questions we get are answered here.

How do I change or cancel a booking?

Open your ReserveKaru account, go to your reservations, and use the change or cancel option on the booking. Cancellations are subject to the restaurant's own cut-off time. If you are past it, call the restaurant directly — their number is on their ReserveKaru page.

Does ReserveKaru charge me to book?

No. Booking is free for diners: no booking fee, no deposit, no subscription. You pay the restaurant directly for whatever you order.

My confirmation email hasn't arrived.

Check your spam folder first — confirmations are sent immediately after booking. If it still isn't there, email us with the name and phone number you booked under and we will resend it.

The restaurant says it has no record of my booking.

Call us on 0328 0562360 and we will contact the venue directly. Keep your booking reference to hand — it is in your confirmation email.

I own a restaurant and want to be listed.

Register your venue on our For Business page and we will get in touch to onboard you. Listing includes your menu, photos, opening hours and live table availability.

How quickly do you reply?

We aim to respond to every enquiry within 24 hours on business days. Restaurant partners have a dedicated account manager and are handled first.

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